Who we are:
Name: Contained Living Ltd
Address: 13 Cagney Crescent, Oxley Park, Milton Keynes, MK4 4TL
Phone Number: 020 4571 5462
Type of information we collect:
- Personal identifiers, contacts and characteristics (for example, name, gender, age and contact details)
- Contact details (for example, phone number and email)
- Location details (for example, address and postcode)
How we get the personal information and how we use it:
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Processing enquiries, quotations and orders
- Registration for our mailing list
- Analytics, to assess and inform our marketing to our target market
We also receive personal information indirectly, from the following sources in the following scenarios:
- Social media, when you interact with our social media content and/or pages
- Contact forms, when you fill in your details for information on us or our products
- Hubspot, when you interact with our social media platforms or website
We use the information that you have given us in order to guide our marketing campaigns and to ensure anyone interested in our products receives the information we share.
We may share this information with our partner companies either owned or affiliated with Contained Living Ltd and our parent company Smithcomm Group Holdings Ltd, as well as our supply chain partners to facilitate delivery of our services and products.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information:
Your information is securely stored on our company servers and on our CRM platform (Hubspot).
We keep your personal information indefinitely so that we can recognise and treat any enquiries appropriately.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.